Buy Large Size Shoes for Women Online - FAQ's

How do I place an order? our site is a complete online shop with a shopping cart facility so just follow the prompts and check-out when you finish shopping. Payment can be made securely via Paypal, Credit Card and Direct Bank Deposit (you do not need a Paypal account to use paypal and you can pay by credit card or bank account)

What if the large size shoes I order do not fit?

As long as they have not been worn, simply return them to us within 14 days for a full refund, credit or exchange.


Vertigo Shoes uses Australia Post registered mail. A signature will often be required and usually takes between 2-5 business days depending on your location.

Goods received in error

If the goods you receive are not what you ordered please notify as soon as possible.

Privacy Policy

We do not distribute, rent or sell any of your personal information. We will endeavour, at all times, to protect your privacy and confidentiality and apply the relevant privacy legislation.

Returns & Refunds

We pride ourselves on the quality of our products and our exceptional service. If you are not satisfied with your order you may return it for a refund, credit or exchange within 14 days of receiving the item. Before returning the item, please email ​with a return request. We will happily exchange, refund or credit you for the item at your request as long as the item is returned in exactly the same condition as it was received.  Customer to pay cost of return postage to Vertigo Shoes.

Credit notes are valid for 6 months from date of issue. When you return goods to us please use an Australia Post Satchel or Registered Post as we are not responsible for any items you return that go missing or become damaged in transit.


Product information and pricing

Prices of goods and services and delivery fees displayed on the website are current at the time of display. All pricing is in Australian Dollars (AUD).

Size Charts

To ensure the correct fit every time, we have supplied measurements on each listing. We encourage you to read the shoe descriptions online carefully before placing an order.

​If you need any clarification of these FAQ’s, please contact our customer service team on 0424 785 680 between 9.00am and 5.00pm Monday to Friday (excluding public holidays), or by email at

Vertigo Shoes : ABN 80 913 720 139